Terms and Conditions for Driveway Pressure Washing Services

Welcome to our driveway pressure washing services. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.

1. Service Description

Our driveway pressure washing services include the cleaning of residential and commercial driveways using high-pressure water jets. The service aims to remove dirt, stains, moss, algae, and other contaminants to restore the driveway's appearance.

1.1 Scope of Work

• Inspection of the driveway to assess condition and identify any potential issues.
• Protection of surrounding areas, including plants and outdoor fixtures.
• Application of environmentally-friendly cleaning solutions as needed.
• Use of appropriate pressure settings to ensure effective cleaning without damaging surfaces.
• Final inspection to ensure customer satisfaction.

2. Payment Terms

Payment for services rendered is due upon completion of the job unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit cards, and electronic transfers.

2.1 Pricing

• Pricing is based on the size and condition of the driveway.
• Additional charges may apply for exceptionally large areas or severe stain removal.
• Discounts may be available for repeat customers or referrals.

3. Scheduling and Cancellations

Appointments can be scheduled by contacting our customer service team. We strive to accommodate your preferred dates and times.

3.1 Cancellations

• Clients must provide at least 24 hours' notice for cancellations or rescheduling.
• Late cancellations may incur a fee of up to 20% of the service cost.
• Repeated cancellations may result in loss of priority for future bookings.

4. Customer Obligations

Customers are expected to ensure that the driveway is accessible and free from obstructions before the scheduled service time.

4.1 Property Access

• Ensure all vehicles are moved from the driveway.
• Remove personal items, furniture, or any obstacles that may hinder the cleaning process.
• Inform us of any sensitive areas or items that require special attention.

5. Liability and Insurance

We are fully insured for liability and property damage. However, there are limitations to our liability as outlined below.

5.1 Damage to Property

• While we take all necessary precautions, we are not responsible for pre-existing damages or issues within the driveway.
• Any accidental damage caused during service will be addressed promptly, and repairs will be covered under our insurance policy.

6. Warranty and Guarantees

We stand by the quality of our work and offer the following warranties:

6.1 Service Guarantee

• Completion of services as per the agreed-upon scope.
• Satisfaction guarantee: If you are not satisfied with the results, we will re-clean the affected areas at no additional cost.

7. Health and Safety

Our team follows strict health and safety protocols to ensure the well-being of both our staff and customers.

7.1 Safety Measures

• Use of personal protective equipment (PPE) by all technicians.
• Proper handling and disposal of cleaning chemicals.
• Adherence to safety guidelines during high-pressure washing operations.

8. Environmental Considerations

We are committed to environmentally responsible practices in our services.

8.1 Eco-Friendly Practices

• Utilization of biodegradable and non-toxic cleaning agents.
• Water conservation techniques to minimize usage.
• Proper runoff management to prevent contamination of surrounding areas.

9. Termination of Services

Either party may terminate the service agreement under specific circumstances.

9.1 Termination by Client

• Clients may terminate the agreement with written notice if services are not performed as agreed.
• Refunds will be issued for any unused services in such cases.

9.2 Termination by Service Provider

• We reserve the right to terminate services if the client breaches any terms or engages in disruptive behavior.
• In the event of termination, a pro-rata refund will be provided based on services rendered up to that point.

10. Dispute Resolution

In the event of a disagreement, both parties agree to seek an amicable resolution through the following steps:

10.1 Mediation

• Initial discussions between client and service provider to address concerns.
• If unresolved, the issue will be escalated to a neutral third-party mediator.

10.2 Arbitration

• Should mediation fail, disputes will be settled through binding arbitration in accordance with local laws.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which the service is provided. Any legal actions arising from our services will be subject to the exclusive jurisdiction of the local courts.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and the service provider, superseding all prior discussions, agreements, or understandings.

By utilizing our driveway pressure washing services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.